About Tafaseel Group Holding

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About Tafaseel Group Holding

Our Services

People Driven, AI Enabled

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Our Story

A multi-award-winning BPO leader in the Middle East and subsidiary of Tafaseel Group Holding.
employs 2500+ professionals from 30 nationalities, delivering services in 20 languages.
Operates strategically across the UAE, KSA, Bahrain, Qatar, and Egypt, with continuous regional expansion.
Offers a comprehensive portfolio of 14 outsourcing solutions covering contact centers, HR, IT, digital transformation, and knowledge processes.
Served Fortune 500 companies, government entities, startups, and SMEs across 12 diverse industries.

Tafaseel Group Holding, is a multi-award-winning leader in the Middle East’s BPO sector. We employ over 2,000 professionals from 30 nationalities, offering services in 13 languages. With strategically positioned sites across the UAE, KSA, Bahrain, and Egypt and continuously expanding our footprint each quarter we deliver a comprehensive suite of 14 business process outsourcing services. Our expertise ranges from contact center outsourcing and human resources outsourcing to digital transformation, IT outsourcing, knowledge process outsourcing, and other specialized services. Leveraging our skilled workforce, rigorous processes, advanced technology, and state-of-the-art facilities, we proudly serve Fortune 500 companies, government entities, startups, and SMEs across 12 diverse industries.

H.E Maryam Al Nuaimi

Founder & President

“From a call center supervisor to the founder of Tafaseel Group Holding, my journey is fueled by passion and perseverance starting with two agents, we aimed to redefine service delivery. Today, our legacy thrives on the commitment of our people and the pursuit of excellence” — Maryam Al Nuaimi

Ahmed Khbeer

Partner & Group CEO

“Beginning as a call center agent. I partnered with Maryam to drive Tafaseel Group Holding’s expansion. our shared vision and embrace of technology empowered us. With a foundation in 3P’s, we continue delivering exceptional service and embracing innovation” — Ahmed Khbeer

Our Mission

To embark on an extraordinary journey of the BPO landscape, bridging continents, and setting the benchmark for innovation in global business services.We enrich organizations with unparalleled success and inspire limitless possibilities.

Our Vision

To be the premier provider of BPO solutions, empowering businesses, expand globally, drive technology, and create jobs, all while supporting community development, social responsibility and enriching lives all over the world.